Lets say you accepted a blogging job offer from a client. The interview went well and theÂ client came across as well-spoken and is offering a handsome pay for the project. You accept the offerÂ after laying down the ground rules of your working relationship. By coming to you, client will rely on your blogging skills to help him or her achieve the online business goals set forth.
However, as the project started, the client starts acting weird and keeps piling you up with work that wasn’t includedÂ in the project brief. You attempt to reach out for clarification butÂ the clientÂ either ignores your email orÂ send you something work-related instead. When you begrudgingly accept the tasks anyway and your tasks get delayed, the client has the gall to demand that you finish the work according to your agreement or you won’t see a single cent for your troubles.
While it’s easy for established bloggers or writers to quit before the issue even escalated, this choiceÂ won’t be easy for newbie bloggers who are just building up their career and unfortunately manage to nabÂ this client as their first job as a blogger.
If you’re dealing with a real-life Bill Lumberg, below are tips and advice on how newbies shouldÂ gracefully handle a situation with an unfortunateÂ freelance blogger client.
Keep things professional
Rule of thumb is to always act in the way that you want people to perceive your blogging services, regardless of the circumstances.Â Along the way, you will meet moreÂ clients who will beÂ worse than the one you’re dealing with now, so consider this as a rude awakening and a blessing in disguise.
Despite how unreasonable on how many times your client may have crossed the lines with regard to your project, never lose your cool. Emails or private messages can be tracked andÂ your unprofessional correspondences can be used against you.Â Regardless of who’s right or wrong, the fact of the matter is that your job as service provider is to cater the needs of your client.
The most important thing now is to get the job done to the best of your abilities. If you’re unable to finish tasks due to the additional tasks that were not part of the original project, then state these reasons to back up your progress. Whether or not the client gets angry, you can’t worry about not doing your job the right way. The worse thing that could happen will be that the client will walk away. Come to think of it, that happening is not such a bad thing.
Stick to the scope of your project
If your freelance blogging client has put you neck-deep with tasks to complete at an unreasonable period in time, then you need to let him or her know that the buck stops here. Stick to the talking points established with you communication with theÂ client and let him or her know the tasks you can do within the project’s scope and the expectedÂ time of completion.
Be assertive without being rude to your freelance blogging client when it comes to tasks you can’t manage. (Click Here to Retweet This Quote!)
While you want to make the best impression to this client and the upcoming ones that you’re more than capable to handle the blogging jobs set forth for you, you also need to know your limitations and not spread yourself too thin. Being assertive is a skill that freelancers ought to learn and develop over time and this is your chance to start harnessing your inner assertiveness.
Don’t burn the bridge
Once you’ve gotten yourself out from the project, it’s easy to say farewell to your freelance blogging client and sever your ties with him or her. While the client may have been a pain in the ass to deal with, it is important to remember that the blogger industry is just a small world of the same people working together.Â Instead of bridging bridges with every client you didn’t like or worked well with, you should harness those connections to help you find more jobs in the future.
One way of doing this is to get a testimonial from the client, assuming that you have done a great job with him or her despite the conditions. Post this on your portfolio site so prospective clients can see this and use it to evaluate whether or not to get your blogging services.
Another way is to use these blogs or websites to guest post on and provide content for. As mentioned countless times in this site, guest blogging is a great way to showcase your writing chops to help drive more interest to your services. However, this would work best if you could secure a byline with a link to your portfolio site so readers can visit your site and learn more about what you have to offer.
Final thoughts: While having a client from hell sucks, it’s all about making the most out of a bad situation to your favor. By following the steps mentioned above, you should be able to keep yourÂ professional integrity intact as a blogger, but also gain the respect of prospective clients that can help land you move jobs in the future.